Who Owns the Guest in the Age of AI?
March 2, 2026Pollyanna Durbin
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Focus Areas in a Flat Growth Environment: Strategic Imperatives and Winning Ways for 2026
January 20, 2026Pollyanna Durbin
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The Global Hotel Industry in 2026: Discipline, Data, and Differentiation
November 14, 2025Pollyanna Durbin
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Creating Purpose-Led Guest Experience
December 2, 2025Pollyanna Durbin
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Differentiating Hotel Brands in a Crowded Market
October 2, 2025Pollyanna Durbin
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THE SUSTAINABLE HOSPITALITY ALLIANCE REVEALS NEW AFFILIATE MEMBER
May 24, 2022Pollyanna Durbin
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10 WAYS TO BUILD BUSINESS RESILIENCE TO THE NEW NORMAL
April 27, 2022Pollyanna Durbin
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Sustainability for the future: brand, leadership and consumer sentiment – the perspectives that are shaping the travel and hospitality industry
April 22, 2022Pollyanna Durbin
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New dynamics impacting forecasting and planning
February 4, 2022Pollyanna Durbin
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How Tech Changed the Nature of the Competition in the Travel and Hospitality Industry
January 7, 2022Pollyanna Durbin
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