The travel and hospitality industry is evolving at an unprecedented rate.
Choose a consulting partner who understands the direction of change.
Since the start of the pandemic, professionals have had to adapt to a new norm: working from home. At the beginning, it was a lockdown necessity, and it has now become clear that many organisations won...
Events that were lauded as major market disruptors for the hotel sector over the last decade, such as new homestay brands becoming mainstream, have in fact barely made a dent in the success of the hotel...
Market disruption is often a term mostly used to describe new entrants who disturb the status quo. However, in the wake of the COVID-19 pandemic, when every business in hospitality is suffering from the...
Business recovery from a major external event is the headache of every boardroom. In the case of COVID-19 there are so many factors that travel and hospitality businesses have absolutely no control over...
Hotel distribution is reaching a crucial point according to Andrew McGregor, CEO of Guestline, with power and control shifting significantly to those who maximise e-commerce and let guests take control...
Set the foundation for future success. Construct defendable business models and take the fast track to growth.
Find out moreUse the latest market insights to inform meaningful customer interactions. Motivate peer reviews and brand advocacy.
Find out morePinpoint business areas for improvement and identify critical success factors. Eliminate barriers and align capabilities for measurable returns.
Find out moreDesign for change and stay ahead of the competition. Invest in digital capabilities and corporate development for growth.
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