We help you gain insight to make smart decisions

The travel and hospitality industry is evolving at an unprecedented rate.

Choose a consulting partner with the insight and expertise to understand the direction of change and what’s required to win.

Improve performance in a fast-changing world

The need for better foresight, resilience and agility is greater than ever before.

PACE has the research capabilities, expertise and methodologies to increase your likelihood of success in this new normal.

OUR VISION
Inspire management, enhance ambition and deliver greater success in a fast-changing world.

OUR MISSION
To help clients improve performance and develop a distinct competitive edge. 

OUR EXPERTISE
Our deep industry knowledge encompasses brand development, marketing, commercial and the digital economy. We have industry experience across travel, hospitality and technology.

OUR APPROACH
To succeed in an environment where disruption is greater and more dynamic, you must establish a distinctive basis for competition, design winning strategies to build strength and weather the unforeseen, and have the right insight to inform these decisions and investments.

What will you do differently? What will make your business most valuable to customers in the future? And how will you adapt to disruption?

What makes us different

Insight

Driven by an extensive depth and breadth of research capabilities and insights in the travel and hospitality sectors to better inform and focus investment and strategy decisions

Expertise

Consultants who are industry specialists with international and functional experience working for leading companies, alongside proven successful track records in delivering strategic change with real impact

Maturity

Proven methodologies honed and innovated over 10+ years and demonstrable results achieved for both the industry’s multi-brand global leaders, and the fastest growing disruptors

Achievements and scope

Assignments

200+

assignments with a high frequency of clients’ commissioning multiple assignments over several years

Clients

35+

clients with the world’s leading brands and groups, high growth technology service providers, and major private equity companies

Markets

30+

major markets

We are a travel and hospitality consulting partner who can

Earmark future success trends

provide research, trend analysis and prediction, benchmarking to outsmart the competition and build leadership

Achieve meaningful engagement

turning customers into fans and building greater staff empathy to maximise the opportunities presented by digital maturity

Accelerate improved performance and build competitive edge

identifying new routes to market, strategic product development and building winning teams to achieve stellar performance

Architect and deliver business transformation

change management, guiding mergers and acquisitions, harnessing digital disruption to accelerate growth, and optimising organisations to execute well and at speed

Latest Insights

Five things about the travel and hospitality industry’s recovery you need to know

Overview

Five things about the travel and hospitality industry’s recovery you need to know. Travel and the impact of a fast-changing digital world.

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The price of purpose: How luxury brands stay sustainable and valuable

Overview

Senior consultant, Louise Burns, shares her expertise on the price of purpose; how luxury brands can stay sustainable and valuable.

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women in a sprint race

Winning ways – lessons learnt by high performing hoteliers in a year of disruption

Overview

2020 will be the year that we all want to forget. Particularly for travel and hospitality businesses, which have been some of the hardest hit by the Covid-19 pandemic. It is a tumultuous period, with market forecasts unreliable, swinging like a pendulum with under estimating the level of recovery in Q3 2020, and over estimating future growth in Q4 2020 with further rises in Covid-19.

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high flying plane jet stream in a clear blue sky

PACE Dimensions launches new research arm

Overview

As PACE Dimensions relaunches, MD and founder Tim Davis shares how the company has grown, and what expanded services are now available to clients seeking a competitive edge in these turbulent times.

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Clients

Our clients include many well-known names in the travel and hospitality industry.

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Partners

Our partners are industry-leading specialists who provide data and tracking tools that feed into our research programmes.

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