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Change management

Who Owns the Guest in the Age of AI?

March 2, 2026Pollyanna Durbin

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Focus Areas in a Flat Growth Environment: Strategic Imperatives and Winning Ways for 2026

January 20, 2026Pollyanna Durbin

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The Global Hotel Industry in 2026: Discipline, Data, and Differentiation

November 14, 2025Pollyanna Durbin

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Creating Purpose-Led Guest Experience

December 2, 2025Pollyanna Durbin

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The ESG imperative: Capturing the Sustainability Tidal Wave

October 23, 2025Pollyanna Durbin

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Differentiating Hotel Brands in a Crowded Market

October 2, 2025Pollyanna Durbin

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Why Customer Experience Is the Growth Engine Hotels Can’t Ignore

July 17, 2025Pollyanna Durbin

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Growth strategies for navigating a softening market

February 11, 2025Pollyanna Durbin

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Where and how can the hospitality industry best exploit AI? A roadmap to get there

December 6, 2024Pollyanna Durbin

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Predictions and Trends for 2025

December 4, 2024Pollyanna Durbin

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Performance and Competitive Edge

  • Home
    • Why Pace
    • Achievements
    • Expertise
    • Charity
    • Insights
  • About Us
    • Values
    • Leadership
    • History
  • How We Help
  • Expertise
  • What We Do
  • Work We’ve Done
  • PACE Research Download
  • Insights
  • Press
  • Testimonials
  • Contact Us